🔄 Return & Refund Policy

At Syber Technology, we value customer satisfaction and strive to deliver reliable, high-quality IT solutions. Our return and refund policy is designed to ensure clarity and fairness across all transactions.

🧾 Eligibility for Returns

• Digital Services & Subscriptions
  Due to the nature of digital products (e.g., cloud services, software licenses, cybersecurity subscriptions), returns are generally not applicable once services are activated or delivered.

• Custom Projects & Consulting
  Tailored services such as infrastructure deployment, cloud migration, or cybersecurity consulting are non-refundable once initiated, unless otherwise stated in the service agreement.

💳 Refund Process

• Approved refunds will be processed within 30 business days via the original payment method.
• Partial refunds may apply in cases of incomplete service delivery or mutually agreed cancellations.

⚠️ Exceptions

• No refunds for services disrupted due to client-side misconfiguration or third-party interference.
• Licensing fees paid to vendors (e.g., Microsoft, Cloudflare, Kaspersky, Acronis) are non-refundable once activated.

📞 Need Help?

For questions or concerns regarding returns, please contact our support team at:

📧 [email protected]
📞 +961 70 896 362